Re: polycom phones stuck at updating 3111-46161-001.sip.id, please wait
As well it seems to be phones that have Rev e, Rev n phones Rev q one has booted up.
View ArticleRe: polycom phones stuck at updating 3111-46161-001.sip.id, please wait
Hello dsiemens,again your post is lacking any kind of detail. Please raise this with a support ticket.In order to raise a support ticket you need to work with your Polycom reseller as they need to do...
View ArticleRe: Newbie question about phones and internet connectivity
Hello adj,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: On Hold Reminder Polycom VVX300
Hello, I am running into the "phantom" hold reminder ring issue as well. Our phones are running 5.5.1.11526 and we have over 100 phones deployed in the office. We experience about 5-10 phones ringing...
View ArticleRe: Call Waiting Beep heard for every call coming to main line, only some users
We have this same trouble, not a Comcast customer, we are a reseller. Is there any timeline for this correction? Is there a thread that tracks the progress of this? What is the appropriate firmware to...
View ArticleRe: Call Waiting Beep heard for every call coming to main line, only some users
Hello Chad,welcome to the Polycom Community.This was fixed via: VOIP-115996 On phones with call waiting disabled, Busy Lamp Field activity no longer causes call waiting tones to be played.UC software...
View ArticleRe: On Hold Reminder Polycom VVX300
Hello Brad,welcome to the Polycom Community.The originally opened ticket 1-2019790401 never contained enough information to reproduce this so I assume it was abandoned. In your case simply follow the...
View ArticleSoundpoint 650 voicemail
Hello. Recently, i left work for the weekend, and upon returning the following Monday morning, my message light was flashing. I went to messages, then signing in with my password, cleared the one (1)...
View ArticleRe: Soundpoint 650 voicemail
Hello sfreptech,welcome to the Polycom Community.Unlike the phone itself we do not control the voicemail as this is an external feature. I recommend to check with whoever setup your system or liaise...
View ArticleRe: polycom phones stuck at updating 3111-46161-001.sip.id, please wait
Problem was bandwidth, But this is now the next question How do Phones decided if the software is needing an update? they rub is my phones didn't have update on them for me to get but they wiped...
View ArticleRe: polycom phones stuck at updating 3111-46161-001.sip.id, please wait
Hello dsiemens,again you do not provide any detail on the currently used software version or what kind of setup that you are using. Also it would be of interest if you installed this or did someone...
View ArticleContact Directory AD
Hi All, I'm currently setting up a series of VVX310s running UCS 5.4.4 and was wondering if a walkthrough guide exists detailing how to sync your active directory contacts with the phone's local...
View ArticleRe: Contact Directory AD
Hello Chris,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory...
View ArticleRe: polycom phones stuck at updating 3111-46161-001.sip.id, please wait
Using Asterisk phoneprov as the server Have multiple modles of phones VVX310 are running mostly 4.1.4.7430 I have 3 phones at 5.5.0.20556 the server is located in a remote data center. The...
View ArticleVVX 300 and Sound station IP 6000 ring but cannot answer
I have recently added a custoemr provided VVX 300 and a Soundstation IP 6000 to a version 15 3cx system. I configured them useing the "simple setup" using server IP address, user name and passowrd....
View ArticleRe: polycom phones stuck at updating 3111-46161-001.sip.id, please wait
Hello dsiemens,All phones should be on UC Software 5.5.1 as this is the latest software. In addition we discussed the firmware update / detection process => here<= in detail There is also an FAQ...
View ArticleRe: VVX 300 and Sound station IP 6000 ring but cannot answer
Hello DougMac,welcome to the Polycom Community. The Firmware question still stands as this is the minimum information you should provide for every post.The community's VoIP FAQ contains this post here:...
View ArticleRe: Soundpoint 650 voicemail
Hey, Steffen- FYI, Just to let you know, I rebooted our routers for voice and internet, that didn't work, so I again tried checking messages, still, no voicemail messages on my phone, but... I then...
View ArticleCisco 2960-x switch with trio 8800 and visual + pairing issue.
Good morning.Question about pairing of Trio8800 and Visual +.When two devices are connected to the Cisco 2960-x switch, no pairing occurs.But connected to another normal switch, pairing is normally...
View ArticleVVX400 Web Interface "Authorization failed" when accessing via Hostname (IP...
Hi All, Just wondering if there's a known issue with logging into the Web Interface using the Hostname instead of the IP Address? For example (on a Polycom VVX 400, firmware 5.4.3, also happens on...
View Article