Re: How to center control Polycom phones?
Hi Stephen, I'm also using a FTP server to help. But each phone has its own associate files. It's not one file for all. I still have to get into a dozen files to make the change.
View ArticleHow to get notified when a Polycom phone is offline?
Hi, How to get notified when a Polycom phone is offline? Meaning its IP address is no longer pingable. Possible?
View ArticleRe: How to center control Polycom phones?
Hello caller,If you understand our file structure you have one file for the main settings and an individual file with the password and username. I offer an unsupported script => here<=The...
View ArticleRe: How to get notified when a Polycom phone is offline?
Hello caller,The community's VoIP FAQ contains this post here:Nov 10, 2014 Question:How can I check the status of a Polycom SoundPoint IP, SoundStation IP or a VVX Phone?Resolution: Please check =>...
View ArticleCan't access phone thru web interface??
I have some vvx300s and can't access them through the web interface. They have the TR-069 setting on them. Is this the problem and how do I remove it and revert it to standard TLS?
View ArticleRe: Can't access phone thru web interface??
Hello cto1970,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: Can't access phone thru web interface??
I checked the web server config option and it only shows the option for https and not both. How do I get it to give me the http option as well?
View ArticleRe: Click to call from browser
If my voip provider doesn't have a chrome or Firefox extension is it possible to enable click to dial on my vvx 410 phone? If so how do I do so?
View ArticleRe: Click to call from browser
Hello tom21,welcome to the Polycom Community.There is no such feature that you can directly enable but have a look at the Polycom Desktop connector. This software allows you to use a mouse and a...
View ArticleRe: Can't access phone thru web interface??
Hello cto1970,As you still have not answered all the questions asked I can only refer you to existing FAQ posts an the community search.Best RegardsSteffen BaierPolycom Global Services
View ArticleRe: FTP provisioning - Log file location
Hello KeithT and all,I went and raised this internally for the Trio as I found this myself during some testing. I got the reply from Engineering that the Trio (and possibly the VVX) for now utilizes...
View ArticleSoundpoint 331 FreeSwitch TLS Registration failed.
Device : Polycom Soundpoint 331Software Version : 4.1.1.0260I have already checked TLS configuration given in this forum but no luck :(Error Log : 000018.032|sip |2|03|CreateFailOverProxyList : IP 1...
View ArticleRe: Soundpoint 331 FreeSwitch TLS Registration failed.
Hello Rsha,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Jun 30, 2015 Question:What is the difference using the UC Software 4.0.0 for compatible SoundPoint or...
View ArticleSoundstation IP7000 doesn't appear to attempt to register with Avaya Session...
This is a new SoundStattion IP 7000 HomePhone InformationPhone ModelSoundStation IP 7000Part Number3111-40000-001 Rev:PMAC Address64:16:7F:06:56:E3IP Address10.13.10.92UC Software...
View ArticleDisable lldp via configuration file on an Trio 8800?
I got my first Trio 8800 and I´m currently check out how to configure the device. With the default configuration file I for example was able to remove the "SfB logout button". But now I wish to disable...
View ArticleRe: Soundstation IP7000 doesn't appear to attempt to register with Avaya...
Hello Ness,welcome to the Polycom Community.The community's contains this post => here<=I suggest you update to the latest available software UC Software 4.0.11 (not 4.1.1 !) Details can be found...
View ArticleRe: Trio 8800 registration to CUCM
Hello anantyalagi,Any news on the root cause?Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen BaierPolycom Global...
View Articlere: NEW MAC Address Prefix and firmware
Hello, We were at 5.2x split on our provisioning server, and we got in some new phones with the new MAC prefix (64167...) The phones loaded 5.2 - they might have shipped with later firmware. We had...
View ArticleRe: re: NEW MAC Address Prefix and firmware
Hello ,we did inform users via [Engineering Advisory] Calls from a Polycom® SoundStation IP 6000 with a 64:16 MAC Address Prefix back in April 2016.Please ensure to provide some feedback if this reply...
View ArticleRinger Volume
Hi, We have Polycom IP 550 and Polycom IP 670 in our office, these phones always reset their ringing volume when the call ends so we have to remember to change the ringing volume every time before we...
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