Re: SoundStation IP 7000 phonebook
Hello vespino,The FAQ article here: Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?Resolution: Please check => here <=Explains...
View ArticleRe: SoundStation IP 7000 phonebook
I found the part about creating an XML file of which I downloaded the example, renamed it to remove ~ and matched 000000000000 with the Mac address of my device. But where do I have to place that file?
View ArticleRe: SoundStation IP 7000 phonebook
Hello vespino,The FAQ article explains that it needs to be placed on your Provisioning server. Simply download an example software version and you will see where it goes. The FAQ's hold all the...
View ArticleRe: SoundStation IP 7000 phonebook
Hello vespino,Polycom recommends an FTP server. If you have any further questions that neither the FAQ or other members can answer please call Polycom support and open a PPI / Pay per Incident...
View ArticleSoundpoint 331 Button Assignment
Please forgive me if this has been addressed. I have searched & either it's not here, or I have been unable to find anything. Using the PolyCom Soundpoint 331 phones with Vonage, to make a simple...
View ArticleRe: Soundpoint 331 Button Assignment
Hello Michael,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: Does VVX phones support 802.1x network authentication security?
Thank you!We are confused with the cert. What kind of cert is it looking for?
View ArticleRe: Does VVX phones support 802.1x network authentication security?
Hello EdBro,The above FAQ has a configuration example attached. The format of the Certificate should be DERPlease ensure to provide some feedback if this reply has helped you so other users can profit...
View Article[Software] RealPresence Trio 5.4.4 AD Release
Hello all, we are happy to announce the availability of Polycom® UC Software 5.4.4 RevAD, with associated utilities and documents on the RealPresence Trio product support web page for download. UCS...
View Articlepatching calls on vvx410
using anveo for my service. need to be able to be on one call put it on hold, pick up another line and get someone connected, then patch the 2 calls together, make sure they can speak to each other,...
View ArticleRe: How can I add russian language on Polycom IP 7000
Hello Steffen, UC Software Version 4.0.8.1972BootRom Software Version 5.0.8.0935 You can see phone information in attachments So, I need to install Freeware FTP Server Filezilla and upgrade...
View ArticleRe: How can I add russian language on Polycom IP 7000
Hello SlaVoip,It is included within the download and please also download the Updater / Upgrader 5.0.11Please ensure to provide some feedback if this reply has helped you so other users can profit from...
View ArticleRe: patching calls on vvx410
Hello hodor,welcome to the Polycom Community.The standard programming of a VVX phone should allow you to easily navigate via the GUI to make a new call and then either JOIN or SPLIT these. Please...
View Article[Software] UC Software 5.4.5 Rev G and 5.5.1 Rev E
Hello all, just a quick information that we have uploaded an updated release for: 5.4.5 Rev G (5.4.5.8201)and5.5.1 Rev E (5.5.1.12442) 5.4.5 Rev G (5.4.5.8201) - This release provides important fixes...
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View ArticleRe: Polycom 550 calling problem with frsip
Hi, again I call the Korea polycom vender and I was asked to upgrade the telephone. I tried,, althought it was hard. I finally ugrade to 4.0.10. The problem has risen again. When I connect phone to my...
View Article"Freezing" display on Phone model VVX(310,500)
Hello Community! I have a variable problem with phones of VVX series.I'm setting up the phone and it works stably. But at some point (for examle, after a month) after talking when you hang up, the...
View ArticleRe: Polycom 550 calling problem with frsip
Hello Mingeon Kim,I did state UC Software 4.0.11 instead and you MUST contact whoever set this up for you or provides this service for you. We are unable to help you as somewhere on your FRSIP an "old"...
View ArticleRe: call.autoAnswer.micMute="0" Not changing Microphone Mute to disabled
Hello Gage,welcome to the Polycom Community.UC Software 4.1.8 is no longer supported so please upgrade to UC Software 5.5.1 instead. Also could you kindly post a backup of your configuration rather...
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