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Re: Encrypting syslog messages

Hello Squigley,welcome back to the Polycom Community.The above is from a UC Software 5.5.1 backup so I assume it is correct. If you ever doubt the default value please check here: Jan 14, 2015...

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Re: Facing issue with IP5000

Hello Squigley,welcome back to the Polycom Community.If you could see a pattern of this please bring this to the attention of Polycom support so we can investigate and if possible address this.Best...

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Re: Polycom 335 - Change Line 2 to messages

 Add the following to the config file for the phones:  key.SPIP335.10.function.prim="*98" feature.enhancedFeatureKeys.enabled="1"This will reconfigure the Line 2 key to dial *98.

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Re: Polycom 335 - Change Line 2 to messages

Hello reviewgo,I have updated the FAQ for Option 5 and added 2 example files which can be unzipped and then imported via the Web Interface. The FAQ and all linked FAQ's contains all the information....

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Polycom Real Presence Trio 8800 - "Service Unavailable"

Hello, I'm very new with the Polycom trio 8800 phone and would really appreciate some help.Recently a week ago our company just updated our license and suddenly the Polycom phones stopped working....

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Re: Polycom Real Presence Trio 8800 - "Service Unavailable"

Hello HenkeC,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...

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VVX400 Remove Inbound Caller ID

Is there an override to remove inbound caller ID? To be clear I would like just one phone to not show any caller ID info for incoming calls.

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Re: VVX400 Remove Inbound Caller ID

Hello carnick36,welcome to the Polycom Community.It would be really useful if you could tell us what SIP switch you are planning to use with this. I am not aware of a Parameter to disable the caller ID...

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Re: SoundStation IP 5000 - LED lights not lighting up when mute button is...

Hello, I resolved the problem with RMA. The replacement unit had functioning LEDs. Marc

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Re: Soundstation IP 6000 with IP Office

Verify if has installed a 3rd party IP endpoint license. I think that's the problem. GoodLuck! 

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Paging vvx 400

Paging from a VVX 400 and rest of phones are Aastra 55i. The Aastra 55i alerts the user of a page ,but there is no audio.Any ideas on how to fix this issue?

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Re: Paging vvx 400

Hello ,welcome to the Polycom Community.Are you sure this is even compatible? Jan 21, 2014 Question: How can I use PTT / Push To Talk / Paging / Page ?Resolution: Please check => here <= The...

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Re: Paging vvx 400

I set up a testing station here at my desk and I have an Aastra 55i a VVX 400 and a Yealink t46 and I have them subscribed to the same paging group. When I page from the VVX 400 the Aastra 55i...

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Re: Paging vvx 400

Hello ,You would assume so but paging is not standardized. When we owned SpectarLink we implemented their Paging so we are compatible with them. Simply look at the FAQ mentioned document and make a...

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VVX500 MAB Authentication Works, But DHCP Fails

I'm testing VVX500s connected to Cisco switches configured with MAB and in multi-domain mode. MAB is authenticating successfully however DHCP fails. I manually configured the VVX500 with the Voice...

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Re: Facing issue with IP5000

 Dear Squigley/Steffen Baier As you said, the receive power PoE and will boot up.I am not able to record any traffic, either not able to open the web interface of the device when I connect with my PC....

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Re: Facing issue with IP5000

Hello IPETRONIK,You cannot change any parts on a Polycom phone. I would suggest you call Polycom India or any of our world wide service organisations.  We do not offer support via Email or a Web Site...

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SoundStation IP 7000 phonebook

I finally got my SoundStation IP 7000 to work and now I'm wondering if it's possible to use the same (or slightly modified) xml file to load my contacts. I can't seem to find an entry in the menu. 

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Re: SoundStation IP 7000 phonebook

Hello vespino,welcome back to the Polycom Community.The community's VoIP FAQ contains this post here:Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml...

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Re: SoundStation IP 7000 phonebook

The XML file I'm currently using for my Yealink phones is on my FreePBX server. Is this (an external file) supported by the SoundStation? I'm not using LDAP.

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