How do I connect a USB headset to the VVX 500?
I have a Plantronics Voyager Legend headset and I'm trying to sync it to my VVX 500 phone. After putting the USB in the back of the phone, the headset icon on the phone blinks blue. I have been unable...
View ArticleRe: How do I connect a USB headset to the VVX 500?
What is the software version of the phone ?Are you using the headset key to answer or make a call?Replied via a mobile device
View ArticleRe: VVX310 Phone rings once and hangs up!
HelloWe would need to see some logs. There is a troubleshoot voip related issue post within the FAQ you should look at and then post some logsAlso always post the currently used software versionReplied...
View ArticleRe: Upgrading IP 6000 Software
What type of key? A license key?Did you check the FAQ?Replied via a mobile device
View ArticleVVX 5.4.x Delay upgrade / prov.usercontrol
Has anyone been able to get "prov.usercontrol" to actually Work on a VVX 300/400/500?trying on 5.4.4 and 5.4.5 firmware with prov.usercontrol.enabled="1"prov.usercontrol.postponeTime="00:15" however...
View ArticleRe: How to set up Polycom VVX 400 to default blind transfer?
might vary depending on firmware version, but from the 5.5.0 administrator guide:call.defaultTransferTypepermitted values:Consultative or Blind DEFAULT Generic SIP = Consultative, Lync = Blind...
View ArticleRe: Polycom SoundStation IP 6000
the Commubuty forum is not the best place for this. Contact Support directly.
View ArticleRe: VVX 5.4.x Delay upgrade / prov.usercontrol
Hello StephenIn your other response to a post the original poster had been asked to contact POLYCOM support. Have you yet done this?Replied via a mobile device
View ArticleRe: prov.usercontrol.enabled is not working as expected in 5.3.3
Hello StephenI can only give you the same advise as the original posterReplied via a mobile device
View ArticleRe: VVX410 Paging option dispears when on a phone line.
Please do not Bump a postIf anyone has anything to reply they will doReplied via a mobile device
View ArticleRe: VVX 5.4.x Delay upgrade / prov.usercontrol
I have just finished opening the ticket, yes.
View ArticleRe: VVX 5.4.x Delay upgrade / prov.usercontrol
it seems the test-phone i was given is out of support and therefore support will not assist. So I will refer this back to the community. Does anyone have any suggestions?
View ArticleRe: VVX 5.4.x Delay upgrade / prov.usercontrol
HiIs this the only phone you deployed?There is always PPI / Pay per Incidentplease post the POLYCOM ticket reference Replied via a mobile device
View ArticleRe: VVX 5.4.x Delay upgrade / prov.usercontrol
I have sent you this information as a private message as I am not comfortable posting it in a public forum.
View Articleip 550 -i cant reset the phone not with s/n or 456 or anything else
Hello, I got a ip-550 from my cousin . i cant reset the password and i cannot get the phone to work cause ringcenteral cannot update the phone system without it .i tried 456 and 123 or the S/N as...
View ArticleSipCallMake failed
Hi, There is a case for VVX300 sudden cannot make call with following log. Please advise how to troubleshooting the issue. 11:55:23.253 : 172.22.124.33 : INFO : Dec 19 11:55:23 172.22.124.33...
View Articleencrypted provisioning
Hello. After examining Internet and in particular "Quick Tip 67442 When Encrypting Polycom UC Software Configuration Files" I still have several questions. 1. Please confirm that there is no way to...
View ArticleRe: ip 550 -i cant reset the phone not with s/n or 456 or anything else
good reference point: http://community.polycom.com/t5/VoIP/FAQ-How-can-I-reset-Factory-default-my-Phones-configuration/td-p/4307 from that link:NOTE: Please be aware that Polycom does not provide a...
View ArticleRe: How do I connect a USB headset to the VVX 500?
The version is 5.4.2 and I have tried pressing the headset button on the phone when making and or receiving a call but I can't hear anything.
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