Telephony Event Notification
Good afternoon, I am trying to use Telephony Event Notification and I am getting an error 1128172816|wmgr |4|00|Unable to send notification to https://.... How can I debug this further to see where the...
View ArticleSoundpoint IP 6000 VLAN issues
Hi Everyone Hoping someone can help me with an issue I am having with my Polycom Soundoint IP 6000 units. Phone InformationPhone Model SoundStation IP 6000Part Number 3111-15600-001 Rev:WMAC Address...
View ArticleRe: Soundpoint IP 6000 VLAN issues
Hello sschultz,welcome to the Polycom Community.The community's VoIP FAQ contains this post here:Jul 10, 2013 Question: How can I use VLAN's with Polycom phones?Resolution: Please check => here...
View ArticleRe: Telephony Event Notification
Hello SamF,welcome back to the Polycom Community.It would be great of you could provide details on what software version and what hardware phone model and etc. what else you can tell us.Please ensure...
View ArticleRe: Internet phone service provider
Hello Bayside Realty,welcome to the Polycom Community.There are ATA Analog to SIP adapters that can be used for this. Polycom does not manufacture these so we are unable to recommend anything.Please...
View ArticleRe: VVX201
Hello VSDesign,Thanks for editing your post after I had replied. Can you elaborate why the Update would suggest you should go to 5.4.1 instead of the latest 5.5.0 or 5.4.5 ?Please ensure to provide...
View ArticleRe: Telephony Event Notification
The test phone is a VVX300UC Software Version 5.2.2.0501Updater Version 5.4.2.0371
View ArticleAdmin Password for SoundPoint IP550
Hello, Has anyone reset their Sound Point IP 550 or Polycom conference phone without knowing the admin password for the phone? I am working for a new company and the default admin password did not...
View ArticleRe: Telephony Event Notification
Hello SamF,Try Wapp Mgr and CURL in debug and Global Log Level Limit in Debug,Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best...
View ArticleRe: Admin Password for SoundPoint IP550
Hello MForrest,welcome to the Polycom Community.We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.Many of our partners utilize these phones...
View ArticleRe: Soundstation IP 7000 Web Management
Hello Steffen and thank you for your quick response. I was able to log in via the phone GUI using 456 as the password yesterday and will try it again today to confirm it still works. Why would that...
View ArticleRe: Soundstation IP 7000 Web Management
Hello ibbk,The Polycom Community is full of answers so you can look there.The community's VoIP FAQ contains this post here:Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download /...
View ArticleRe: VVX 500/ 600 / 1500 Peer to Peer Video in a Lync 2013 environment
My story sounds very much the same. Found out the long and hard way to keep bumping up the firmware until the Lync profile dissapeared. I found I could still connect to Skype for Business all the way...
View ArticleRe: VVX 500/ 600 / 1500 Peer to Peer Video in a Lync 2013 environment
Hello WarrenD,welcome to the Polycom Community.The VVX1500 is no longer supported after UC Software 5.3.x for usage with either LYNC or Skype. Prior to this using UC Software 5.2.0 or later is is only...
View ArticleRe: Replacement Hookswitch Tab
I'm also looking for 25 hookswitch tabs for Soundpoint IP335 phones. These were installed in a charter school and the teachers and/or students seem to be very hard on them.
View ArticleRe: Soundstation IP 7000 Web Management
Hi again, Steffen, The login issue was actually user error (i.e. my own) and is no longer an item. I've been able to log on to the web interface and upgrade the software to version 4.0.11.0583 (the...
View ArticleConference Phone not Reaching Carrier Long Distance Code Entry
I've been working on this issue for some time and any help would be greatly appreciated... I have a SoundStation IP 6000 connected to an IP Office with a Windstream PRI. I also use a third-part...
View ArticleRe: Telephony Event Notification
Not getting much- 1129165412|wmgr |4|824|Unable to send notification to https://server.com/api/TestHangup.aspx1129165412|wmgr |4|824|Unable to send notification to...
View ArticleRe: Telephony Event Notification
Hello ,Sam,fTry with a currently supported software version and then open a support ticketBest regards Steffen Baier
View ArticleRe: VVX doesn't accept digits in some scenarios - DTMF issue?
We have upgraded customer's phone, no complaints so far. Thank you for assistance with this matter!
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