Re: Polycom 550 calling problem with frsip
Hello Mingeon Kim,apart that you are running an unsupported firmware as you should be running UC Software 4.0.11 instead you MUST contact whoever set this up for you or provides this service for you....
View ArticleRe: Polycom SoundStation IP7000 network configuration
I had this exact same issue and tried 3 different new SoundStation IP7000 phones. My network is simple with no vlans and it turned out the problematic setting was the VLAN Filtering. Once I turned that...
View Articlemulticast page interop with Cisco or Panasonic
I have a large instll of Cisco phone with multicast paging working. I have installed a few Panasonic KX-utg200 phones and they interop with page send and recieve when I put them on the same address...
View ArticleFlexible seating and ACD
Just wondering if there's a way to have both hoteling (most advanced Flexible seating feature) and ACD (to be able to sign in/out of the call centers) at the same time on a Polycom VVX phones. I've...
View ArticleRe: Flexible seating and ACD
Hello VoIPonaught,welcome back to the Polycom Community.The features we implement for our partner Broadsoft are carefully designed and only work with their server or a certain software version. I would...
View ArticleRe: multicast page interop with Cisco or Panasonic
Hello SageMajor,welcome to the Polycom Community.Historically we added SpectraLinks PTT protocoll to our VVX, SoundPoint and SoundStation Phones when we owned them. This was added to UC Software 4.0.0...
View ArticleRe: PolySoftKey.setSoftkeyLabel() - label missing on soft keys
Hello miarec,welcome to the Polycom Community.The functionality of the Polysoftkey Interface is reserved for the VVX1500 and the formerly owned SpectraLink 84xx series of phones. The newer VVX models...
View ArticleSennheiser DW office Headset with VVX500 does not pickup when calling out...
Out call center has 4 VVX500 phones in combination with Sennheiser DW Office headsets with EHS cable connected.Everything works fine untill a new software update ( version 5.4.3.1014 ) is pushed from...
View ArticleRe: Sennheiser DW office Headset with VVX500 does not pickup when calling out...
Hello DannyV,welcome to the Polycom Community.The Release you mentioned is not the latest release as this is 5.4.5 or even 5.5.0. I suggest you work with InIn to verify that they are using the latest...
View ArticleRe: Soundstation IP 5000 SIP Registration Failed
Hi Matt I'm in the same situation, Can i ask did you resolve this and if so what did you do? Regards Russ
View ArticleBlind transfer as default on VVX 310
Hello I am hoping someone can help me with a small issue I am trying to resolve. I bought 250 Polycom VVX 310 phones for a voip deployment here in our offices. I am trying to find how I can set the...
View ArticleRealpresence Trio 8800 oubound dialing- Avaya SIP Endpoint
Hello, I just purchased a couple of these units and installed the first as a SIP endpoint in Avaya Session Manager. Outbound station to station dialing needs an area code. How do I change this to just...
View ArticleRe: Blind transfer as default on VVX 310
Hello Franko,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: Realpresence Trio 8800 oubound dialing- Avaya SIP Endpoint
Hello Peanya,welcome to the Polycom Community.It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleRe: Blind transfer as default on VVX 310
The firmware running on the phones seems to be 4.1.7.1210
View ArticleRe: Blind transfer as default on VVX 310
Hello Franco,please upgrade to a currently supported software version like UC Software 5.5.0 or UC Software 5.4.5Please ensure to provide some feedback if this reply has helped you so other users can...
View ArticleRe: Group paging volume and use in EFK
I have the same issue, link provided for solution does not work, please suggest what has been applied to sovle the issue? Regards
View ArticleRe: Group paging volume and use in EFK
Hello Ronak,welcome to the Polycom Community.It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer...
View ArticleCan I install a conference phone separate to our current telco infrastructure?
As in title. We have a contract and support with our current 60 IP phones, but to have a conference phone installed by them to link with our system will cost upwards of £800. As a charity we are...
View ArticleSpectralink 8440: Application not present after upgrade
Hi, I have a couple of Spectralink 8440's that I need to upgrade from 4.2.1 to 5.0.0.1079 in order to make them work with our Skype for Business Server. I have set up a webserver, and initiated the...
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