Hello DrD,
This phone was sold back in 27/09/2011 and is well out of warranty. You can contact SCANSOURCE COMMUNICATIONS so they can open a Pay Per Incident ticket for you so they can open a Polycom support ticket for you on this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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Re: IP670 With Do Not Disturb Enabled Fails to send SIP/480
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