SteffenBaierUK wrote:
The next step would now be a wireshark trace to check if there is any network connectivity as usually in factory default we send LLDP and CDP.
Hello amungo,
welcome to the Polycom Community.
Did you see my response to the original Poster?
Also are you 100% sure you are seing the same and have not simply formatted the file system?
Steps of Action:
Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen
Resolution: Please check => here <=
Check the above FAQ and ensure your phone really cannot contact a server- Setup wireshark via a spanned / mirrored port and check the Phones network activity
- Contact your reseller First Video Communications FZ-LLC who sold this phone in 05/05/2014 to the Ministry of Interior Affairs in Afghanistan
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services